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What type of ongoing support does Datamatics offer?

Do you have a multi-user or client/server version?

What database does TC-1™ use?

Is TC-1™ Web enabled?

Is TC-1™ ODBC compliant?

What methods of communication can TC-1™ use to pass data?

Can TC-1™ support third party applications such as PeopleSoft or SAP?

Will TC-1™ integrate with other business tools such as Crystal Reports?

What are the system requirements for TC-1™

Does TC-1™ operate in companies with multiple plants/sites/locations?



What type of ongoing support does Datamatics offer?


Datamatics provides all that is needed for a successful implementation: software, training, hardware (if needed) and on-going support. Datamatics' dedication to providing quality service is a principle reason why so many long-term clients derive consistent value from TC-1™. Datamatics recognizes that time accounting and payroll processing are critical business functions and maintains a responsive, multi-tiered helpdesk and schedules regional user conferences and seminars.
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Do you have a multi-user or client/server version?


Yes! TC-1™ is an expandable application that runs in standalone, multi-platform Client/Server and Internet/Intranet environments. Key advantages include:
  • System Performance

    True multithreaded architecture allows the server to service each client dynamically, increasing communication over your WAN or LAN. Stored procedures minimize data transfer over the network.

  • Data Integrity

    Since all transactions are performed on the server, data integrity remains untouched in the event of power failures or other problems associated with a client desktop.

  • Data Security

    User access to system data is strictly through TC-1™ programs and employees need not be granted access to data directories.

If your organization is looking to take advantage of recent advancements with our Intranet/Internet application, please call (800) 673 - 0366 and ask to speak with one of our application specialists.
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What database does TC-1™ use?


TC-1™ uses one of the most reliable means of storing and accessing data: direct access. Supporting most relational databases such as Sequel, Oracle, Sybase and others, TC-1™ offers the ability to easily and quickly retrieve and manage data, and supports peak, sporadic demands utilizing fewer resources than competitive systems. Through ODBC drivers, TC-1™ can store data to other proprietary applications and provides the ability to synchronize data with Payroll, H/R and other business systems.
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Is TC-1™ Web enabled?


Yes! TC-1™ runs in Internet/Intranet environments through either Web-enabled Client/Server architecture or native web code. Whether entering basic employee time or administering extensive changes to a company configuration or work schedule, the data is accessed, modified and stored in a secure environment.
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Is TC-1™ ODBC compliant?


Yes! Seamless integration of data to other information systems is supported through Open Database Connectivity (ODBC) as well as available custom interfaces. Through the use of TC-1™'s ODBC module, the manual process associated with multiple data entry is eliminated.
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What methods of communication can TC-1™ use to pass data?


Depending on your environment, TC-1™ may communicate using a WAN, LAN, wireless network, Internet connection or dial-up modem. In addition, third party technology such as Citrix can be used to optimize connectivity.
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Can TC-1™ support third party applications such as PeopleSoft or SAP?


Yes! TC-1™ supports integration with other database applications through ODBC connectivity. To find out whether your existing proprietary applications/databases will integrate with TC-1™, call us at 800-673-0366 and ask to speak with an application specialist.
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Will TC-1™ integrate with other business tools such as Crystal Reports?


Yes! Open database connectivity (ODBC) allows other report writers to use TC-1™ data files.
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What are the system requirements for TC-1™


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The recommended minimum system requirements for TC-1™ are:

      

Server

      
      

Workstation

      
      Pentium Processor or higher            486 Processor or higher      
      128 megabytes of RAM            8 megabytes of RAM      
      20 megabytes of hard disk space (per 100 employees)                  

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Does TC-1™ operate in companies with multiple plants/sites/locations?


Yes! TC-1™ network, Client/Server or Intranet/Internet versions work in both centralized and decentralized environments.

If your organization is looking to take advantage of recent advancements with our Intranet/Internet application, please call (800) 673 - 0366 and ask to speak with one of our application specialists.
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