Employee disengagement. It’s a phrase that’s popping up more and more across industries alike as a major cause of company inefficiency and decreased profits and productivity.
What exactly is employee disengagement and what causes it? The key to combatting this growing workforce problem is knowing what it is, understanding its causes, and knowing how to combat it. The result? A better workplace morale, a healthier and happier labor force, and an overall more successful, more lucrative business.
What is Employee Disengagement?
Employee disengagement is not the same thing as employee dissatisfaction, though the two are similar and related. Employee satisfaction – or lack thereof – only indicates how happy an employee is. Employee engagement or disengagement, on the other hand, measures an employee’s motivation, involvement, and commitment.
Engagement is a thorough overview of a labor force’s mentality and attitude and a stronger indicator of success and proficiency for a company. Employee engagement is typically measured using human resources software, short surveys, labor management services, and company workforce forecasting techniques. For more information on how to assess employee engagement, read through the FMLA guidelines for employers.
What Causes Employee Disengagement?
In general, there are two factors that drive how engaged an employee is on the job. These two factors include their level of engagement with the overall company and their level of engagement with their manager.
The former deals with how connected employees feel with the company as a whole; that is, how the overall company and its top leadership acts and the specific values held in esteem by senior management. The latter focuses more on the relationship between an employee and his or her direct supervisor. This type of engagement includes issues pertaining to equal treatment, feeling valued, receiving feedback, and so forth. Problems arising with direct management is typically the cause of disengagement verses overall company engagement consideration.
How Can You Improve Employee Engagement?
Increasing employee engagement is not a simple fix, but it is essential in promoting a company’s success. In general, the best way to address and improve employee engagement is to follow these four steps: assess the problem or diagnosis the issue, explore potential solutions, take action, and follow-up or reassess.
The first step is to identify where the source of dissatisfaction is – whether it is at a company level or a “my manager” level. You’ll want to tailor your effort to improve based on that conclusion. Communication, retraining, increased accountability, and so on can be the simple solutions to reengage your workforce.